I’m using authy and I can’t log in. Is there any way I can fix that?

  • betterdeadthanreddit@lemmy.world
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    1 year ago

    The advice I’ve seen in similar posts is to enable 2FA, set up your code generator with the info from settings and then test it using an incognito window or other browser. If it’s not working, you can switch back over to the window that’s still logged in and remove 2FA while figuring out what broke.

    • PriorProject@lemmy.world
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      1 year ago

      This is sensible advice, but also advanced that is still dangerous if someone doesn’t have a good understanding of how web-sessions are stored and gets confused about what browser is what or accidentally logs out of the wrong browser.

      Unless someone has demonstrated technique acumen, I’m likely to continue to advise to wait for the feature to improve since losing access to your account is so spooky if you don’t have the confidence to get it back.