• 6 Posts
  • 366 Comments
Joined 1 year ago
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Cake day: July 8th, 2023

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  • I would encourage you to learn more before sharing; there may be treatment options, you might have a cancer that is very treatable, unknown or untreatable. Likelihoods and timelines are the most important thing that your family will want to know; sharing “stage 2 cancer type x and this is a general treatment plan and timeline” is a very different conversation from “I have cancer, don’t know what type, the timeline or likelihoods of outcomes”.

    It may be different for you and your family but that can really help your family receive, process the news and support you how you need.




  • Trump may beat everyone to it. Bash on immigrants as he loves to since it brings out poor white folks, many of his financial backers are industries like service (hotels, restaurants, Ag) who are already understaffed because they’ve made the jobs so awful only truly desperate or illegal workers will stand them. He will seriously trigger “a day without immigrants” meanwhile upending prices through tariffs that will screw most Americans who are already living in debt and skipping basics. Unfortunately for America, there will not be another election if he wins this week.









  • Customer support tier .5

    It can be hella great for finding what you need on a big website that is poorly organized, laid out, or just enormous in content. I could see it being incredible for things like irs.gov, your healthcare providers website, etc. in getting the requested content in user hands without them having to familiarize themselves with constantly changing layouts, pages, branding, etc.

    To go back to the IRS example, there are websites in the last 5 years that started to have better content library search functionality, but I guess for me having AI able to contextualize the request and then get you what you want specifically would be incredible. “Tax rule for x kind of business in y situation for 2024”—that shit takes hours if you’re pretty competent sometimes, and current websites might just say “here is the 2024 tax code PLOP” or “here is an answer that doesn’t apply to your situation” etc. “tomato growing tips for zone 3a during drought” on a gardening site, etc.

    I’m in HR so benefits are a big one…the absolute mountain of content, even if you understand it, even experts can’t have perfect recall and quick, easy answers through a mountain of text seems like an area AI could deliver real value.

    That said, companies using AI as an excuse to them eliminate support jobs because customers “have AI” are greedy dipshits as AI and LLMs are a risk at best and outside of a narrow library and intense testing are going to always be more work for the company as you not only have to fix the wrong answer situations but also get the right answer the old fashioned way. You still need humans and hopefully AI can make their work more interesting, nuanced and fulfilling.