I have done this exactly once in my lifetime, two years ago. Maybe in another few decades, I’ll do it again, if I live long enough.

And yes, even if your name is Karen but you had a good reason to ask to speak to the manager, you can also reply

  • FARTYSHARTBLAST@kbin.social
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    1 year ago

    One time it didn’t work out so well was when I was trying to cancel my T-mobile home Internet: Their support is a dumpster fire and I had to threaten a chargeback before they actually cancelled my service. Except they lied about it and didn’t cancel my service, they told me I had to go into the store and the store told me they couldn’t do anything for me. Fucking garbage.