I’m using authy and I can’t log in. Is there any way I can fix that?

  • PriorProject@lemmy.world
    link
    fedilink
    arrow-up
    1
    ·
    1 year ago

    Did you provide an email? I’ve heard password reset bypasses 2fa. I don’t recommend enabling 2fa in its current state though, without verifying am OTP code prior to enabling 2fa, you never know if you’ve just locked yourself out of your account.

    • betterdeadthanreddit@lemmy.world
      link
      fedilink
      arrow-up
      2
      ·
      1 year ago

      The advice I’ve seen in similar posts is to enable 2FA, set up your code generator with the info from settings and then test it using an incognito window or other browser. If it’s not working, you can switch back over to the window that’s still logged in and remove 2FA while figuring out what broke.

      • PriorProject@lemmy.world
        link
        fedilink
        arrow-up
        2
        ·
        1 year ago

        This is sensible advice, but also advanced that is still dangerous if someone doesn’t have a good understanding of how web-sessions are stored and gets confused about what browser is what or accidentally logs out of the wrong browser.

        Unless someone has demonstrated technique acumen, I’m likely to continue to advise to wait for the feature to improve since losing access to your account is so spooky if you don’t have the confidence to get it back.