For instance, I’m on Jury Duty in the US this week. Kinda a freebie but I still have to call in and input my “ID” number, birthday, and zip code before entering phone tree options to hear my summons status. So I saved a contact in my phone for the jury hotline with the main number, my Id number, birthday, zip code, and menu option numbers all separated by a comma. Now when I dial using the saved contact, it will automatically enter everything in and I don’t have to fumble around and spend unneeded time to hear if I have to report.

This can easily be adapted for any automated phone system that you call frequently although you’ll have the best results when you have to enter in a long account number like at a bank.

YYSK: It’s a huge timesaver in the age of digital automation to use your phone to navigate phone tree menus

  • chris2112@lemmy.world
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    1 year ago

    I had a job a few years ago where my account kept getting locked out (their IT security department was kinda paranoid and basically everything could get you locked out). I used this to crest a shortcut on my phone to call their automated help desk line and enter in my employee id / dob/ whatever else they needed to unlock my account, at one point it was happening several times a day. Left that job shortly after thankfully